Webinar Recording - A/Prof Patrick Dunlop

Motivators, experiences & emotions: being an SES volunteer

EMPA Australia  2020 Awards For Excellence in Emergency Communication – Research HIGHLY COMMENDED

This study, from the Bushfire and Natural Hazards CRC (see team names to right), covers research that is providing insights and data nationally to help develop new recruitment and retention strategies for State Emergency Services (SES) volunteers. 

Findings show that volunteers deeply value their connection to their unit, derive meaning from both positive and negative emotional experiences, and sometimes have vague expectations about emergency services volunteering. Managing the expectations of volunteers is not a simple task; some volunteers have too few expectations, and others too many. Both of these scenarios can lead to volunteers having a negative experience and influence their turnover intentions.

PRESENTER: A/Prof Patrick Dunlop, Curtin University
DATE: Tuesday 4 August 2020

Study team

A/Prof Patrick Dunlop
Dr Djurre Holtrop
Prof Marylène Gagné
(Curtin University)

Dr Darja Kragt
Dr Aleksandra Luksyte
Hawa  Muhammad Farid
(University of Western Australia)

Session recording

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Associate Professor Patrick Dunlop

Patrick completed his Master of Industrial and Organisational Psychology and PhD at the University of Western Australia in 2012 and he now is an Associate Professor at the Future of Work Institute at Curtin University.  His research is focused on personnel recruitment, assessment, and selection and how these processes occur in the digital age.  Patrick also has three years’ of professional experience working in the recruitment sector as a psychological assessment consultant.  His research with the emergency services volunteer sector, funded by the Bushfire and Natural Hazards CRC and the Department of Fire and Emergency Services in Western Australia, focuses on understanding how to apply the principles learned from organisational psychology to the attraction and retention of emergency services volunteers across Australia.

Pat Dunlop